ABOUT US

Our MISSION

To transport the critically ill and injured

our vision

To be the primary provider of critical care transportation in Ohio.

our values

Patient and Family Focused Care

We serve others with compassion and respect.

We respect, to the extent possible, the choices of those who come to us.

 

Quality

We are committed to quality services that set national standards.

We strive to provide care by the most appropriate mode of transportation.

We are committed to the use of new technologies that better serve our constituents.

 

Communication

We value honest, straightforward, and open communication.

We listen to one another and ask questions to clarify discussion.

We value differing opinions and points of view.

We are open to new ideas and, where appropriate, to embracing change.

 

Leadership

We believe that leaders exist to serve the needs of those with whom they work.

We build relationships on integrity and assume those with whom we work are trustworthy.

We acknowledge mistakes, ask assistance and continuously work toward improvements.

We are results-oriented and accept responsibility for our work and actions.

We celebrate successes and recognize achievement.

We are committed to personal growth and continuous learning.

 

Decision Making

We make decisions based on the best available information at the time, explain them and honor decisions once made.

We believe in the timely execution of those decisions that make a difference to our success.

We are selective in the work we choose and set priorities for how work will be accomplished.

We encourage creativity, innovation and flexibility.

We support appropriate risk taking that is necessary to achieve our mission.

 

Accountability

We are committed to practicing good safety habits.

We are diligent in our work efforts by understanding and following our Medical Protocols and Standard Operating Procedures.

We are committed to a strong work ethic by asking ourselves, “What else can I do?”

We are committed to displaying a positive attitude.

 

Fairness

We are committed to building an impartial, even-handed environment.

We present our concerns and ideas with balanced and accurate data.

We focus our energies on serving today and improving tomorrow.

We are committed to resolving issues, and once resolved, we move on.

 

Stewardship

We are committed to growth of market share.

We are committed to being cost effective in all we do.

We are committed to being sufficiently profitable to ensure the growth, improvement and continuity of our services.

We are committed to being good corporate citizens and we encourage all our members to be involved in some form of community service.

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