Code of Conduct

To Provide Customer Focused Medical Transportation Solutions.

To be the Premier Provider of Medical Transportation Logistics through Innovation and Customer-Focus.

Our Patients First Values
Safety • Integrity • Excellence • Accountability and Compassion

MedFlight’s Code of Conduct describes the behaviors and conduct expected of all MedFlight partners, contract workers, executives, board members, business partners, vendors, and others acting on behalf of MedFlight. In addition to supporting our mission, vision and values, the Code of Conduct, which is a part of MedFlight’s Corporate Compliance Program, also assists in ensuring that our actions and behaviors are consistent with the numerous legal, ethical and professional obligations that apply to our organization.

Business: (877) 633-3598

2827 W. Dublin Granville Road
Columbus, Ohio 43235

Helicopter Aviation Services and sole operational control are contracted to MedFlight through Metro Aviation and Air Methods, Inc. Metro Aviation oversees all helicopter operations excluding MedFlight 7 in Portsmouth, Ohio, which is operated by Air Methods, Inc.



MedFlight is a not-for-profit, CAMTS accredited air and ground critical care transportation company based in Columbus, Ohio that completes nearly 7,000 critical care transports by helicopter and Mobile Intensive Care unit each year.

In compliance with 49 U.S.C. Section 42302, we offer the following contact information for the DOT Aviation Consumer Protection Division:

Aviation Consumer Protection Division, C-75
U.S. Department of Transportation, 1200 New Jersey Avenue, SE. Washington, DC 20590
202-366-2220 (TTY 202-336-0511) or 866-TELL-FAA (866-835-5322)
Aviation Consumer Protection Website

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